Eric Richmond is a (recovering) rock and roll roadie and President of Expert SEO Consulting, a Connecticut-based digital marketing consultancy he founded in 2006. With nearly two decades focused on organic search, Eric now specializes in AI search optimization — helping businesses get cited and recommended by ChatGPT, Perplexity, Google AI Overviews, and other generative platforms. He is also the creator of CiteMetrix, an AI citation tracking platform, and Chatly, an AI-powered chatbot for WordPress. Before Expert SEO Consulting, Eric held senior roles at Complex Media, TechMediaNetwork, 360i, and Grey Interactive, and has spoken on search optimization at SMX, SES, HSMAI, and MTMP. He serves on the Board of Directors of the Internet Oldtimers Foundation and is a founding Board Member of the US Internet Pioneers Foundation. A lifelong car enthusiast, Eric is the founder of Cars and Coffee Darien — held at the historic starting line of the 1979 Cannonball Run — and Cars and Coffee Events, the largest car and motorcycle event listing website in the US. He is an accredited member of the International Motor Press Association, and on weekends you can often find him and his Mazda Miata on the track at Lime Rock Park.

Ranking Volatility Spike (Jan 29–30): How to Tell If You Were Hit vs. Normal Noise

If you monitor your rankings closely (and you should), you probably noticed something on January 29-30. Rankings shifted. Sometimes dramatically. Search Engine Roundtable and the usual monitoring tools lit up with chatter about volatility spikes. But here's the thing: Google's rankings fluctuate constantly. The algorithm tests variations, personalizes results, adjusts for location and device, and…

How to Future-Proof Your Content for AI Search: Using the AI Content Readiness Auditor

Search has fundamentally changed. By 2026, over 60% of search queries will be answered directly by AI systems like ChatGPT, Perplexity, and Google's AI Overviews: without users ever clicking through to websites. This isn't a distant possibility; it's happening now. The problem? Most content wasn't built for AI consumption. Traditional SEO audits focus on keyword…

65% of AI Chats Have No Commercial Intent: What This Means for SEO & Content

The digital marketing landscape has fundamentally shifted, and here’s the data that proves it: 65% of AI chatbot conversations have absolutely nothing to do with buying anything. This isn’t speculation: it’s the hard reality uncovered by Dan Petrovic’s comprehensive December 2025 analysis of 3.9 million AI conversation turns. For SEO professionals and content marketers, this…

The Secret Engine of AI Search: What Are Fan-Out Queries?

Here’s the thing: the way AI search engines find and deliver information has fundamentally changed, and most content creators have no idea it’s happening. When you type a query into Google’s AI Mode, ChatGPT, or Perplexity, you’re not just triggering a single search. You’re launching an entire fleet of searches. Behind the scenes, artificial intelligence…

Proxies for Prompts & Broken Links: How to Think Like Your Audience and Fix Critical SEO Issues

As we head into 2026, two critical factors are determining which websites thrive and which disappear from search visibility: understanding how audiences actually search in the AI era, and maintaining technical excellence through proper link management. These aren’t nice-to-have optimizations anymore: they’re essential for survival. The rise of AI-powered search has completely transformed user behavior.…

Why Every AI Search Study Tells a Different Story: Lessons for Marketers in 2026

The AI search landscape has produced a bewildering maze of contradictory statistics that's leaving marketers scratching their heads. One study claims only 25% of #1 rankings appear in AI Overviews, while another reports a 33.07% chance of AI citation for top positions, and yet another suggests 87.6% of AI Overviews feature Position 1 results. Here's…