Eric Richmond is a (recovering) rock and roll roadie and President of Expert SEO Consulting, a Connecticut-based digital marketing consultancy he founded in 2006. With nearly two decades focused on organic search, Eric now specializes in AI search optimization — helping businesses get cited and recommended by ChatGPT, Perplexity, Google AI Overviews, and other generative platforms. He is also the creator of CiteMetrix, an AI citation tracking platform, and Chatly, an AI-powered chatbot for WordPress. Before Expert SEO Consulting, Eric held senior roles at Complex Media, TechMediaNetwork, 360i, and Grey Interactive, and has spoken on search optimization at SMX, SES, HSMAI, and MTMP. He serves on the Board of Directors of the Internet Oldtimers Foundation and is a founding Board Member of the US Internet Pioneers Foundation. A lifelong car enthusiast, Eric is the founder of Cars and Coffee Darien — held at the historic starting line of the 1979 Cannonball Run — and Cars and Coffee Events, the largest car and motorcycle event listing website in the US. He is an accredited member of the International Motor Press Association, and on weekends you can often find him and his Mazda Miata on the track at Lime Rock Park.
December 2025 just delivered the most significant Google update cluster we've seen all year. While most businesses were focused on holiday shopping, Google quietly rolled out changes that will fundamentally reshape how websites rank in 2026: and frankly, many site owners have no idea what just hit them. Here's the thing: this isn't just another…
I’ve been saying for a while now that “being mentioned is the new click.” After attending Krishna Madhavan’s presentation at Tech SEO Connect, I’m more convinced than ever. Madhavan—who leads the team responsible for maintaining what he calls “the freshest, most comprehensive copy of the internet” for Bing, Copilot, and partners like OpenAI and Meta—pulled…
Here’s the thing about modern SEO: user experience signals now account for over 40% of ranking factors, and if your WordPress site isn’t engaging visitors within 3 seconds, you’re hemorrhaging both traffic and rankings. That’s where Chatly comes in: not just another chatbot, but a comprehensive AI-powered platform that’s fundamentally changing how search marketers approach…
Starting a business means facing a fundamental challenge: you know you're great at what you do, but potential customers have never heard of you. How do you build trust and authority when you're essentially invisible online? Here's the truth that most business owners miss, authority isn't about fame or massive follower counts. It's about clarity,…
The SEO consulting landscape has fundamentally transformed in 2026. With AI-powered search experiences now driving 47% of all organic traffic and Google’s Search Generative Experience becoming the default for complex queries, choosing the right SEO partner is no longer just about traditional rankings: it’s about survival in an AI-dominated search ecosystem. Here’s the reality: 73%…
Here's the brutal truth: 73% of businesses are still paying for outdated SEO strategies that won't work in the age of AI search. While you're burning budget on keyword rankings that matter less each month, your competitors are optimizing for ChatGPT, Google AI Overviews, and Perplexity: where your customers are actually finding answers. If your…
Here's the reality: 70% of marketers actively invest in content marketing, yet only 29% of B2B organizations report having a documented content strategy. This gap represents a massive opportunity: and it's exactly where thought leadership content becomes your competitive advantage. Thought leadership is no longer optional for businesses serious about building authority online. It's the…
Want to build an unstoppable in-house SEO team? Get a step-by-step guide on consulting, training, and making your business the master of its own search destiny. Here’s the reality: 68% of companies that invest in building internal SEO capabilities see 40% better long-term results than those relying solely on external agencies. The shift toward in-house…
AI bots are crawling your website right now, and you probably don’t even know it. While traditional search engine crawlers like Googlebot have been on SEO professionals’ radar for decades, a new generation of artificial intelligence crawlers from OpenAI, Anthropic, Perplexity, and other AI platforms are silently consuming your content for training data, real-time citations,…
73% of websites that experience sudden traffic drops never fully recover their rankings. That's not because recovery is impossible: it's because most business owners approach traffic loss the wrong way. They panic, make random changes, or worse, ignore the problem hoping it'll fix itself. Here's the thing: when your organic traffic tanks, you need forensic…