Eric Richmond is a (recovering) rock and roll roadie and President of Expert SEO Consulting, a Connecticut-based digital marketing consultancy he founded in 2006. With nearly two decades focused on organic search, Eric now specializes in AI search optimization — helping businesses get cited and recommended by ChatGPT, Perplexity, Google AI Overviews, and other generative platforms. He is also the creator of CiteMetrix, an AI citation tracking platform, and Chatly, an AI-powered chatbot for WordPress. Before Expert SEO Consulting, Eric held senior roles at Complex Media, TechMediaNetwork, 360i, and Grey Interactive, and has spoken on search optimization at SMX, SES, HSMAI, and MTMP. He serves on the Board of Directors of the Internet Oldtimers Foundation and is a founding Board Member of the US Internet Pioneers Foundation. A lifelong car enthusiast, Eric is the founder of Cars and Coffee Darien — held at the historic starting line of the 1979 Cannonball Run — and Cars and Coffee Events, the largest car and motorcycle event listing website in the US. He is an accredited member of the International Motor Press Association, and on weekends you can often find him and his Mazda Miata on the track at Lime Rock Park.
If you’ve ever filtered products on an ecommerce site by color, size, price, or brand, you’ve used faceted navigation. It’s a fantastic user experience feature that helps shoppers find exactly what they want. But here’s what most site owners don’t realize: that same helpful feature might be silently destroying your SEO. Google recently updated their…
Here's the uncomfortable truth: 78% of marketers are still doing competitive research the way they did in 2018: looking at keywords and backlinks while completely ignoring the AI search revolution happening right now. If you're only tracking traditional SERP rankings, you're missing half the competitive landscape. AI Overviews, ChatGPT citations, Gemini recommendations, and Perplexity summaries…
The headlines are dramatic. "Google Found Guilty of Monopoly." "DOJ Seeks to Break Up Google." "The End of Search As We Know It." Here's the thing: most business owners reading those headlines have one real question: what does this mean for my website's traffic and rankings? The answer is more nuanced than the clickbait suggests.…
Here’s the thing: if you’re still measuring SEO success by watching your traffic graph climb, you’re playing a game that ended two years ago. I’ve had three calls this month with business owners staring at flat traffic numbers, convinced their SEO investment is failing. Full disclosure: their SEO is actually working. The problem isn’t their…
Here's the uncomfortable truth about Google Ads: most advertisers are overpaying by 30–50% because they're ignoring Quality Score optimization. And we're not talking about chasing a vanity metric: Quality Score directly dictates how much you pay per click, which ad positions you secure, and ultimately, whether your campaigns are profitable or just burning budget. The…
Here's the reality B2B services companies must face: your prospects are no longer starting their research on Google's blue links. They're asking ChatGPT which consulting firms specialize in healthcare compliance. They're using Google AI Mode to compare IT managed services providers. And if your brand isn't being cited in those AI-generated answers, you're invisible during…
Last night, my phone rang at 9:47 PM. It was a former client: someone I hadn’t spoken to in nearly three years. We’d parted on good terms when his business pivoted and he no longer needed ongoing SEO support. But the panic in his voice told me this wasn’t a social call. “Eric, I need…
Here’s the thing: while you’ve been optimizing for Google’s traditional crawlers, a new class of AI systems has been quietly reshaping how users discover and interact with your content. ChatGPT, Claude, Perplexity, and other AI-powered search tools now influence millions of queries daily: and most websites aren’t equipped to communicate with them effectively. The result?…
Google just fundamentally changed the rules of SEO measurement: and most businesses have no idea it happened. With the rollout of Personal Intelligence in Gemini and AI Mode in Google Search, the search results your customers see are no longer the same search results you’re tracking in your rank monitoring tools. Every user now gets…
How Your Rendering Strategy Impacts Search Engines and AI Bots For nearly two decades, JavaScript has been the engine behind interactive, dynamic web experiences. Single-page applications, real-time dashboards, and sophisticated e-commerce platforms all rely on JavaScript to deliver the kind of fluid, app-like experiences users have come to expect. But there’s a growing disconnect between…