Eric Richmond is a (recovering) rock and roll roadie and President of Expert SEO Consulting, a Connecticut-based digital marketing consultancy he founded in 2006. With nearly two decades focused on organic search, Eric now specializes in AI search optimization — helping businesses get cited and recommended by ChatGPT, Perplexity, Google AI Overviews, and other generative platforms. He is also the creator of CiteMetrix, an AI citation tracking platform, and Chatly, an AI-powered chatbot for WordPress. Before Expert SEO Consulting, Eric held senior roles at Complex Media, TechMediaNetwork, 360i, and Grey Interactive, and has spoken on search optimization at SMX, SES, HSMAI, and MTMP. He serves on the Board of Directors of the Internet Oldtimers Foundation and is a founding Board Member of the US Internet Pioneers Foundation. A lifelong car enthusiast, Eric is the founder of Cars and Coffee Darien — held at the historic starting line of the 1979 Cannonball Run — and Cars and Coffee Events, the largest car and motorcycle event listing website in the US. He is an accredited member of the International Motor Press Association, and on weekends you can often find him and his Mazda Miata on the track at Lime Rock Park.
The era of chasing high-volume keywords and hoping for the best is officially over. If your current SEO strategy relies on broad demographics and surface-level "buyer personas" like "Marketing Manager Mary" or "Small Business Steve," you are optimizing for a search landscape that no longer exists. In the wake of the AI search revolution: driven…
The era of the "one-size-fits-all" search result is officially dead. As of March 2026, Google has completed its global rollout of Gemini 3 as the default engine for AI Overviews, but the real earthquake in the digital marketing landscape is the expansion of "Personal Intelligence" to free users worldwide. What began as a limited beta…
You spend hours crafting the perfect title tag, balancing primary keywords with brand voice and character counts, only to have Google toss it aside in favor of a machine-generated alternative. This isn't a hypothetical scenario for 2026: it is the current reality of the Search Engine Results Page (SERP). Google is no longer just "tweaking"…
The era of "Google or bust" is officially over. If your digital marketing strategy still treats Google as the beginning and end of the customer journey, you aren’t just behind the curve: you are invisible to a massive segment of your target market. As we navigate the landscape of 2026, the data is undeniable: search…
Let’s be honest: the traditional e-commerce funnel: the one where a human types a query into a search bar, clicks a link, browses a category page, and manually enters credit card details: is dying. It’s not a slow death, either. With the release of the Universal Commerce Protocol (UCP) by Google in January 2026, we’ve…
The era of chasing the "ten blue links" is officially over. If your digital strategy is still built solely on traditional keyword rankings, you are invisible to the millions of users now using ChatGPT, Perplexity, and Google AI Overviews to find answers. In 2026, the game isn't just about being found: it’s about being cited.…
You’ve spent the last decade mastering the art of "the click." You optimized your meta titles, you fussed over your H1s, and you fought for that coveted #1 spot on the SERP. But here is the reality: the game has fundamentally changed. In 2026, we aren't just optimizing for clicks anymore; we are optimizing for…
Have you ever looked at your Google Analytics and felt like you were staring at a crime scene where the body: and the weapon: were missing? You know the traffic is there. You see the leads coming in. You feel the phones ringing. But when you check your referral reports, it looks like your SEO…
Let’s be real: chasing a "number one ranking" in 2026 is like trying to win a race that’s already finished. If you’re still obsessing over how many people clicked a blue link to visit your homepage, you’re missing the forest for the trees, and the forest is currently being harvested by AI. The reality is…
If you feel like you need a secret decoder ring just to read a digital marketing report lately, you’re not alone. For two decades, "SEO" was the only acronym that really mattered if you wanted to get found online. But as we move through 2026, the goalposts haven't just moved: the entire stadium has been…