Eric Richmond is a (recovering) rock and roll roadie and President of Expert SEO Consulting, a Connecticut-based digital marketing consultancy he founded in 2006. With nearly two decades focused on organic search, Eric now specializes in AI search optimization — helping businesses get cited and recommended by ChatGPT, Perplexity, Google AI Overviews, and other generative platforms. He is also the creator of CiteMetrix, an AI citation tracking platform, and Chatly, an AI-powered chatbot for WordPress. Before Expert SEO Consulting, Eric held senior roles at Complex Media, TechMediaNetwork, 360i, and Grey Interactive, and has spoken on search optimization at SMX, SES, HSMAI, and MTMP. He serves on the Board of Directors of the Internet Oldtimers Foundation and is a founding Board Member of the US Internet Pioneers Foundation. A lifelong car enthusiast, Eric is the founder of Cars and Coffee Darien — held at the historic starting line of the 1979 Cannonball Run — and Cars and Coffee Events, the largest car and motorcycle event listing website in the US. He is an accredited member of the International Motor Press Association, and on weekends you can often find him and his Mazda Miata on the track at Lime Rock Park.
The era of chasing the "ten blue links" is officially over. If your digital strategy is still built solely on traditional keyword rankings, you are invisible to the millions of users now using ChatGPT, Perplexity, and Google AI Overviews to find answers. In 2026, the game isn't just about being found: it’s about being cited.…
You’ve spent the last decade mastering the art of "the click." You optimized your meta titles, you fussed over your H1s, and you fought for that coveted #1 spot on the SERP. But here is the reality: the game has fundamentally changed. In 2026, we aren't just optimizing for clicks anymore; we are optimizing for…
Have you ever looked at your Google Analytics and felt like you were staring at a crime scene where the body: and the weapon: were missing? You know the traffic is there. You see the leads coming in. You feel the phones ringing. But when you check your referral reports, it looks like your SEO…
Let’s be real: chasing a "number one ranking" in 2026 is like trying to win a race that’s already finished. If you’re still obsessing over how many people clicked a blue link to visit your homepage, you’re missing the forest for the trees, and the forest is currently being harvested by AI. The reality is…
If you feel like you need a secret decoder ring just to read a digital marketing report lately, you’re not alone. For two decades, "SEO" was the only acronym that really mattered if you wanted to get found online. But as we move through 2026, the goalposts haven't just moved: the entire stadium has been…
The Evolution From Rankings to Transactions Here’s what most businesses still don’t realize: the search landscape has fundamentally shifted from “getting found” to “getting things done.” While companies obsess over keyword rankings and click-through rates, Google and Chrome are quietly building infrastructure for a world where AI agents don’t just find information—they complete transactions on…
Remember when users typed one query, clicked through a few blue links, then started a brand new search for their next question? Yeah, Bing just threw that playbook in the trash. Microsoft has rolled out multi-turn search globally, and it's fundamentally changing how users interact with search results. Instead of treating each query as an…
Here's the thing nobody told you about the AI revolution: it was supposed to make agencies obsolete. Instead, it's making the right agency relationships more valuable than they've ever been. Full disclosure: we're living through a moment where 73% of marketers report using AI in their workflows, and that number climbs every quarter. But here's…
The Attribution Gap No One Is Talking About A sales prospect fills out your contact form. When your team asks “How did you hear about us?” the answer stops you cold: “I found you through Grok.” You immediately pull up Google Analytics 4. The lead came in five minutes ago. You check the source. It…
Google isn't just upgrading GA4: they're fundamentally repositioning it as an AI-powered business advisor that makes real-time optimization recommendations. The promise is compelling: predictive analytics that forecast customer churn, automated insights that explain revenue fluctuations, and eventually, autonomous campaign optimizations that require minimal human oversight. Here's the problem: most businesses aren't anywhere close to ready…