Eric Richmond is a (recovering) rock and roll roadie and President of Expert SEO Consulting, a Connecticut-based digital marketing consultancy he founded in 2006. With nearly two decades focused on organic search, Eric now specializes in AI search optimization — helping businesses get cited and recommended by ChatGPT, Perplexity, Google AI Overviews, and other generative platforms. He is also the creator of CiteMetrix, an AI citation tracking platform, and Chatly, an AI-powered chatbot for WordPress. Before Expert SEO Consulting, Eric held senior roles at Complex Media, TechMediaNetwork, 360i, and Grey Interactive, and has spoken on search optimization at SMX, SES, HSMAI, and MTMP. He serves on the Board of Directors of the Internet Oldtimers Foundation and is a founding Board Member of the US Internet Pioneers Foundation. A lifelong car enthusiast, Eric is the founder of Cars and Coffee Darien — held at the historic starting line of the 1979 Cannonball Run — and Cars and Coffee Events, the largest car and motorcycle event listing website in the US. He is an accredited member of the International Motor Press Association, and on weekends you can often find him and his Mazda Miata on the track at Lime Rock Park.

Tech SEO Connect Day 1: The AI Search Playbook Takes Shape

Day 1 of Tech SEO Connect brought together ten speakers who collectively mapped the new terrain of AI-powered search. The through-line was clear: the rules have changed, but the fundamentals haven’t disappeared—they’ve evolved. What emerged wasn’t a single strategy but a framework for thinking about visibility in a world where answer engines arbitrate the relationship…

Trash Cat’s Guide to Black Boxes: Jamie Indigo on AI Assumptions at Tech SEO Connect

Jamie Indigo from Cox Automotive delivered the most quotable talk of Tech SEO Connect. Her premise: we’re making dangerous assumptions about AI, and we need to be “feral trash cats”—resourceful, clever, and resilient—to figure out what’s actually happening. “I really don’t care what you want to call it—AEO, LMO, EIAO, noodle,” she said. “I would…

Internal Linking at Scale: Serge Bezborodov’s Open Source Solution at Tech SEO Connect

“What is a technical SEO conference without a topic about internal linking?” Serge Bezborodov asked. Fair point. But his talk wasn’t the usual internal linking advice—it was about solving the problem that makes internal linking nearly impossible on large sites: scale. Bezborodov, who’s been obsessing over internal linking for a decade, spent months hitting walls…

Five Technical Decisions That Actually Matter: Alex Haliday’s Practical Guide at Tech SEO Connect

Alex Haliday from AirOps took a refreshingly practical approach at Tech SEO Connect: five questions his team gets asked constantly, with direct yes-or-no answers and the reasoning behind each. With 20 years of building companies and growth teams—including the zero-to-one SEO story at Masterclass—Haliday has the credibility to cut through the noise. His talk was…

Test Everything, Fail Fast, Own AI: Jori Ford’s Experimentation Framework at Tech SEO Connect

Jori Ford took a different approach at Tech SEO Connect. While other speakers gave us frameworks and theory, Frost showed us how to run experiments—and wasn’t afraid to share the ones that failed. Her core message: SEOs are scientists, and right now we’re in a stone age. The AI landscape is a black box, and…