Eric Richmond is a (recovering) rock and roll roadie and President of Expert SEO Consulting, a Connecticut-based digital marketing consultancy he founded in 2006. With nearly two decades focused on organic search, Eric now specializes in AI search optimization — helping businesses get cited and recommended by ChatGPT, Perplexity, Google AI Overviews, and other generative platforms. He is also the creator of CiteMetrix, an AI citation tracking platform, and Chatly, an AI-powered chatbot for WordPress. Before Expert SEO Consulting, Eric held senior roles at Complex Media, TechMediaNetwork, 360i, and Grey Interactive, and has spoken on search optimization at SMX, SES, HSMAI, and MTMP. He serves on the Board of Directors of the Internet Oldtimers Foundation and is a founding Board Member of the US Internet Pioneers Foundation. A lifelong car enthusiast, Eric is the founder of Cars and Coffee Darien — held at the historic starting line of the 1979 Cannonball Run — and Cars and Coffee Events, the largest car and motorcycle event listing website in the US. He is an accredited member of the International Motor Press Association, and on weekends you can often find him and his Mazda Miata on the track at Lime Rock Park.
Google's algorithm volatility has reached unprecedented levels in 2025, with 58% of businesses experiencing significant ranking fluctuations in the past quarter alone. If your Connecticut business has watched its search visibility swing wildly: sometimes dropping 30+ positions overnight: you're not imagining things. The search landscape has fundamentally changed, and traditional SEO strategies are no longer…
Here's the reality: 87% of B2B buyers start their purchasing journey with generic, informational searches: yet most businesses are competing for the same bottom-funnel keywords while completely ignoring this massive opportunity at the top of the sales funnel. The traditional approach to SEO targeting is fundamentally broken. Companies obsess over high-intent, low-volume keywords like "buy…
The numbers are in, and they're brutal. Seer Interactive's latest study just dropped a bombshell that's sending shockwaves through the SEO community: Google's AI Overviews are driving a 61% drop in organic click-through rates and a 68% drop in paid CTR. If you're still measuring SEO success by traffic volume alone, it's time for a…
Here's a sobering statistic that should grab every business owner's attention: 99.3% traffic loss. That's what happened to one company that relied too heavily on AI-generated content without proper oversight. But here's the thing: it's not AI that's the problem. It's how businesses are using it. The content creation landscape has fundamentally changed, and there's…
Note: This analysis is based on “ChatGPT Referrals to E-Commerce Websites: Do LLMs Outperform Traditional Channels?” by Maximilian Kaiser and Christian Schulze (October 2025), which represents the first large-scale empirical study comparing organic LLM traffic performance to traditional digital marketing channels. When ChatGPT began offering direct shopping links in August 2024, industry observers predicted a…
Here's the brutal truth: 68% of businesses that attempt DIY SEO abandon their efforts within six months, while 73% of companies working with professional SEO consultants see measurable improvements in their first quarter. The choice between professional SEO consulting training and going the DIY route is no longer just about budget, it's about survival in…
How brands measure visibility, authority and market perception in the age of AI-powered search For decades, SEO success was straightforward to measure. You tracked rankings, counted clicks, analyzed backlinks, and watched traffic flow into your site. If you appeared on page one of Google and captured the click, you controlled the conversation with your potential…
Why Your Website Needs One in 2025 The digital landscape has fundamentally changed. With 58% of Google searches now triggering AI-generated responses, your content needs to work harder than ever before. A comprehensive content audit isn’t just a nice-to-have anymore—it’s essential for survival in the age of AI search. New to AI search optimization? Learn…
An early hands-on review of ChatGPT’s SearchGPT reveals a search engine that addresses Google’s biggest weakness—providing abundant source links alongside AI-generated answers while maintaining a familiar, Google-like interface. The analysis explores SearchGPT’s unique features including conversational follow-up questions, comprehensive media search capabilities, and transparent source attribution, while examining whether traditional SEO strategies will remain effective or if entirely new optimization approaches will be required for this emerging search platform.
Introduction to the Recovery Journey Full Disclosure: The data I’m going to share with you is for one of my personal websites – Cars and Coffee Events. The website was hit hard by Google’s Helpful Content Update in September, and while the recovery is recent (three weeks and counting), it’s strong and shows no signs…